Success stories: How Dr. Doenges' medical office became an experience space through art
From a “dead” staircase to a lively experience
When I met Anja Ute Schmitt, managing partner of Dr. Doenges' medical office, through mutual contacts, we immediately connected on a friendly note. We hit it off right away – and a special project was born out of it.
Ute told me that there's one area in the psychological office that seems empty and "dead": the stairwell. Patients sit in the waiting room and look right there before going down to the reception desk to schedule further appointments. This is where, Ute said, many people get lost : They don't feel supported and are more likely to drop out after the initial consultation.
It was clear to Ute: something was needed that would strengthen the atmosphere, provide orientation, and emotionally support the patients.
The work Being Human
When Ute saw my large-format work Being Human (1.50 × 1 meter) in my studio, her reaction was clear:
"This changes something. This is what's needed here – immediately."
Today, Being Human stands in the stairwell and acts as an anchor point. Patients who pass by experience a new focus. Instead of being preoccupied with fears, they have something to talk about . The work opens conversations, draws attention to feelings—and even prepares the ground for the next therapy session.
Art that engages patients
In the waiting room, there's also an easel with a book containing an invitation:
- Look at the picture.
- Write down the first thought or feeling.
- Place the note in the bowl provided.
Thus, the work becomes a constant dialogue with the patients. They feel not just like visitors, but as an active part of the practice.
Noticeable change for patients and practice
Since then, the entire practice has changed noticeably:
- The staircase, which once seemed “dead,” is now a place of vitality and support.
- Patients photograph the works, talk about them, share impressions with the team
- In the large waiting area, the atmosphere is more open, human and inspiring.
- Other rooms (see picture) were enhanced with original works by Sepeur Atelier
The feedback is overwhelming: many patients report that art makes their stay easier and helps them focus more on themselves.
Practical benefits: More than just beautiful rooms
For Anja Ute Schmitt, the practice owner, this project means much more than decoration:
- Patient Experience : Patients feel more comfortable, more relaxed and remain loyal to the practice.
- Reputation & unique selling point : The practice is immediately perceived as special – a detail that gets around.
- Economic benefits : Fewer dropouts after initial consultations, more recommendations and positive word of mouth.
- Team effect : The practice team also works in an inspiring atmosphere that facilitates conversations.
The broad smile in the photo with Ute says more than a thousand words: This is not just a beautiful picture, but a tangible added value for the entire practice.
Conclusion: Art makes the difference in practices
This project clearly demonstrates that art for practices is not a luxury, but a strategic advantage. Original art in practice spaces not only creates a special atmosphere, but also strengthens the bond with patients, sets the practice apart from others, and makes it a place that will never be forgotten.
If you'd like to transform your practice into an experience space, I'd be happy to talk with you. Together, we'll find the perfect pieces that fit your practice, your team, and your patients.